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Disney

Fired Employee Allegedly Hacked Disney World's Menu System to Alter Peanut Allergy Information

The employee separately changed all menu text to Wingdings, the complaint says.
Fired Employee Allegedly Hacked Disney World's Menu System to Alter Peanut Allergy Information
Image: Guillermo GR/Unsplash

This article was produced in collaboration with Court Watch, an independent outlet that unearths overlooked court records.

A disgruntled former Disney employee allegedly repeatedly hacked into a third-party menu creation software used by Walt Disney World’s restaurants and changed allergy information on menus to say that foods that had peanuts in them were safe for people with allergies, added profanity to menus, and at one point changed all fonts used on menus to Wingdings, according to a federal criminal complaint

The suspect in the case, Michael Scheuer, broke into a proprietary menu creation and inventory system that was developed by a third-party company exclusively for Disney and is used to print menus for its restaurants, the complaint alleges. The complaint alleges he did this soon after being fired by Disney using passwords that he still had access to on several different systems. Once inside the systems, he allegedly altered menus and, in once case, broke the software for several weeks.

“The threat actor manipulated the allergen information on menus by adding information to some allergen notifications that indicated certain menu items were safe for individuals with peanut allergies, when in fact they could be deadly to those with peanut allergies,” the criminal complaint states. According to the complaint, the menus were caught by Disney after they were printed but before they were distributed to Disney restaurants. Disney's menus have extensive "allergy friendly" sections.

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